AVG Free Broke My Computer!

If you are using AVG Free 2011, please head this warning. DO NOT UPDATE! The update that was pushed out December 1, 2010 will break your computer and put it into a “boot loop”, this means it will never load Windows and just keep rebooting. Hopefully you got this warning before you applied this update and rebooted your computer, but if not I have the solution.

If you were lucky enough to have a restore point saved (I wasn’t) you can follow these steps. You will need your Windows CD/DVD.

  1. Put it in the drive and boot from it.
  2. Select your language and click next.
  3. Click on repair your computer.
  4. It will try to automatically repair the errors, but it won’t be able to.
  5. Choose advanced repair options.
  6. Select System restore.
  7. Choose a date before the update and restore. The process could take up to an hour.

If there were no restore points all is not lost! Follow these instructions. You will need your Windows CD/DVD.

  1. Put it in the drive and boot from it.
  2. Select your language and click next.
  3. Click on repair your computer.
  4. It will try to automatically repair the errors, but it won’t be able to.
  5. Choose advanced repair options.
  6. Select command prompt. You should be at the C:\ prompt, if you’re not, type cd.. and press enter until you are.
  7. Type cd windows\system32\drivers and press enter.
  8. Type del avgidseh.sys and press enter.
  9. Type cd\ and press enter
  10. Type cd program files if you have 32 bit Windows or cd program files (x86) if you have 64 bit Windows and press enter.
  11. Type del avg and press enter.
  12. Reboot your computer.

It should now boot into Windows. You’ll have to reinstall AVG, but not update it for a couple days or do what I did and switch to Microsoft Security Essentials.

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One Response to “AVG Free Broke My Computer!”

  1. [...] This post was mentioned on Twitter by Kazuaki Morihisa, jgristwood. jgristwood said: If you use AVG free please read this post! http://thegeekdownthestreet.com/blog/avg-free-broke-my-computer/ [...]