Many viruses can be removed easily with the free tools below. For the more difficult ones you may need to call in the Calgary Virus Removal specialists. Follow these steps and you should be able to remove most viruses and spyware by yourself. All of the tools listed are free.
Software to download:
Steps to remove viruses and spyware:
- Download all of the software listed above and copy them to a USB stick.
- Boot your computer into safe mode (reboot and tap the F8 key until you see the options, choose safe mode with networking).
- Scan with GMER. This scan will take less than 10 minutes and will look for Rootkits (hidden viruses).
- Scan with TDSS Killer. This is another quick scan that will look for a particular strain of rootkit called TDSS.
- Scan with ComboFix. Depending on the speed of your computer and how badly it is infected, ComboFix should take less than 20 minutes to complete. It looks for the most common types of viruses and spyware.
- Scan with MalwareBytes Anti-Malware. Choose Quick Scan and go for a coffee, this scan may take a while.
- We should have removed enough of the viruses and spyware to start Windows in regular mode. Reboot your computer, this time don’t choose Safe Mode.
- Scan with MalwareBytes Anti-Malware again, but this time choose Full Scan. We’re looking for any residue leftover from the Quick Scan.
- Scan with SuperAntiSpyware. Hopefully by now there’s not much left, but SAS will look for Spyware and Adware in particular.
- Scan with Spybot Search and Destroy. We’re hoping this scan will come up clean, but Spybot looks for Spyware, Adware, Keyloggers and Bots.
- All the viruses should be removed, now we want to clean up the computer. Run Revo Uninstaller and uninstall any toolbars.
- Run Ccleaner and click Run Cleaner. This will clean out your temporary and junk files. When the cleaner portion is finished click the registry button on the left side and click Scan for Issues. This will scan your registry and remove links to software that are no longer needed. When the scan is complete click Fix Selected Issues.
- Enjoy your faster, virus free computer!